Nicolas Santiago
Ruiz Hurtado

Responsible for my own station in a renowned Swiss hotel environment. Managed up to 15 tables and supported major events with up to 170 guests, including weddings, aperitif service, beverages, set menus and à la carte options.

• Welcomed guests, accompanied them to their tables and created a professional first impression.
• Took aperitif, food and beverage orders with a calm and structured service flow.
• Presented wines, provided beverage service and ensured continuous guest care.
• Handled payments, daily cash closing and guest communication mainly in German.
• Adapted quickly to the hotel’s internal system and service procedures.

Independently managed a station in a dynamic Austrian restaurant environment with daily menus, à la carte service, ordering systems and personal cash register responsibility.

• Welcomed and served guests throughout the full service.
• Took food and beverage orders.
• Independently handled payments and completed the cash register closing at the end of the day.
• Adapted to internal procedures, restaurant software and established service standards.

Focused on group service, structured menus and coordinated food and beverage service in a hotel environment.

• Took orders and served larger groups.
• Worked with predefined menus and different guest options.
• Handled cash balance and daily closing using the company’s system.
• Built confidence in organized hotel service and group coordination.

Supported preparation and service in a fast-food restaurant, combining kitchen tasks, customer contact, payments and phone orders.

• Prepared daily ingredients, including vegetables and sauces.
• Took responsibility for the kebab section and beverages during service.
• Handled payments and communicated with customers on site and by phone.

Assisted the Chef de Rang in a seafront restaurant with food and beverage service and early responsibility in guest contact.

• Carried and served food and drinks.
• Took selected orders and prepared simple beverages.
• Took over the ice cream station and payment handling after a short training period.

Earlier experience in area surveillance, theft prevention and golf course maintenance and repair. These roles strengthened reliability, punctuality and practical problem-solving.